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Sept 26 Can't Get Into Aha?


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17 replies to this topic

#1 Geri

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Posted 26 September 2012 - 10:34 AM

Are we down?  :(  I not getting my pre work fix.

#2 Geri

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Posted 26 September 2012 - 10:50 AM

I sent an email to a couple of the Root Admins to make sure they are aware of the issue.  I've not heard back yet but I'm sure they'll be posting something here shortly advising us or notifing us that all is back up.

#3 cat0967

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Posted 26 September 2012 - 10:52 AM

I can't get in either.

#4 queensgirlinbronx

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Posted 26 September 2012 - 11:49 AM

Me either.  I've tried three times.  Makes me wonder why I got out of bed.
I do hope this won't be too much trouble for our admins.   (Hugs)

#5 Karen A

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Posted 26 September 2012 - 12:44 PM

I can't get in either. Glad to know its just not me.

#6 RafeDurk

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Posted 26 September 2012 - 01:02 PM

View Postqueensgirlinbronx, on 26 September 2012 - 11:49 AM, said:

Me either.  I've tried three times.  Makes me wonder why I got out of bed.
I do hope this won't be too much trouble for our admins.   (Hugs)

*sniffles* me too. Too bad work means I can't go back to bed.

#7 jancat

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Posted 26 September 2012 - 01:04 PM

I couldn't get in late last night either, but thought it was my Internet. Hope the mods have an easy fix.

#8 Jo-anneb

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Posted 26 September 2012 - 01:07 PM

It seems to be intermittent, it worked earlier, then it didn't, then did and now doesn't again :(

#9 catgirl

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Posted 26 September 2012 - 01:51 PM

Still trying at 9:50 a.m. EST - No luck :(   I'm going through serious deprivation!!!

#10 catgirl

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Posted 26 September 2012 - 01:54 PM

I suppose I'll have to do laundry! yuck

#11 KC_Derby

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Posted 26 September 2012 - 02:27 PM

Hello all! I can't get in either, and because the banners aren't loading here, I suspect that the entire server is down, not just the board database.

Hopefully Michele or Connie are working on it already.

#12 Moushele

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Posted 26 September 2012 - 02:33 PM

Yes, the entire server is down....    We had a couple of crash notices from the server itself overnight.  At this point, I'm not sure what's going on, but I am going to try and give them a call to find out what is up.  We are on a dedicated server, so hopefully we can get priority and get back quickly.

#13 Moushele

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Posted 26 September 2012 - 02:44 PM

.....    I have to assume that they are aware that there is an issue...  Both the dedicated support phone number and the general support phone numbers are busy this morning.   I sent an email to the dedicated line, but if this is a general outage of some sort then I don't expect a response to that either...

#14 catgirl

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Posted 26 September 2012 - 02:53 PM

Thank you Michele!

#15 KC_Derby

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Posted 26 September 2012 - 02:58 PM

it's back

#16 vesna

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Posted 26 September 2012 - 02:58 PM

It's back! :thankyou:

#17 cjoki

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Posted 26 September 2012 - 02:59 PM

Lunarpages in Irvine, California is down, this is where the Meryton server is located.  They are working on it.   This information was from a recorded message, I couldn't get though to technical support.  :(

#18 Moushele

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Posted 26 September 2012 - 03:16 PM

From support:


Hello,

I have checked your account and I can see that your server is located in the Irvine datacenter, which is currently experiencing a large-scale attack, affecting multiple servers. My colleagues from the networking department have already applied filters, which means that things should get back to normal as soon as the malicious traffic starts to get blocked. We would like to apologize for any inconvenience this may cause, however, I assure you that our technicians are actively working on this issue since it first started to affect our servers, and they are doing everything in their power to mitigate this attack and get your server and all the other servers affected back to regular working order. As such, your server should be back up and running shortly. Thank you very much for your patience and understanding in this matter!

If you have any more questions, please don't hesitate to ask us, we will be happy to answer them. Please feel free to contact us for further help.

---
Deepak PD
Junior System Administrator I




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